I actually booked an appointment last few weeks and was sick, one day before the appointment. Fever and lost of voice with bad flu! Totally unable to go for my appointment and thus cancel it. To my horror i need to pay $12 cancelation fee for any cancelation less than 2 days in advance no exceptional! Was really upset that just becoz its groupon voucher cancelation have to paid!
Anyway i change my appointment to the following week. Went over and the consultant karen i suppose ask me to fill up the registration form with all my details. After which she intro me my session what it is for and how it works. 20mins massage and a 30 mins jamu herb wrap with hot blanket. She ask mi what is my concern and i told her is my bloated tummy. She say that she will recommend me to use the ginger oil and ginger cream in order for me to have a better result. Of course its chargeable! The original price was abt $80 for a single product of the 2 mentioned (forgot the actual price she mentioned but is roughly there). But now they having promotion for groupon user and it will be abt $80 for both. In the end i didn't take that as i was already upset for paying $12 for nothing!! Lol!! Karen was friendly and not forceful thus she told me its alright after a few attempts of introducing the ginger additional charges. Oh forgotten to mention that actually my periods came on that day of my appointment and i called and ask if im able to proceed with the treatment and they told my is fine unless im having heavy periods. But it was the 1st day so i just went ahead with her assurance that its alright.
Okie now begins my experience with them:
I was brought to a locker area in front of my treatment room to place my things in there and the key i can keep with me. So i proceed to the room and prepare for the treatment. The room is cozy, and my massage was done by marlyn. she told me that she will be opening the point and then start massage. She was not using alot of force she mention to me, as i was having my periods. Whole process was quite okie and she use those normal massage oil unlike beyounce beauty, but when she do the wrap she apply jamu herbs and cover my tummy with a hot blanket also quite different with beyounce. After that i was ask to rest for 30mins, she was quite concern about the heat of the hot blanket and check on me after 15mins. Soon times up and i have completed the whole treatment.
Overall i feel comfortable with one beauty spa after this experience compare to beyond (for time being as i still got 2 more treatment to go.) I feel that the consultant here is much better and friendly than beyond. But the product use in beyond i feel is better. Oh i didnt update my last treatment will beyond was not a satisfied one as the massage lady spill the ginger herb oil and uses normal massage oil on me. Super upset about this as the lady should replace the ginger oil and not to anyhow use other to replace as the outcome will be different.
I ended up took one beauty spa back massage and scrub treatment trial for $38 with them. Will update on that after my experience.
Here's some photos of one beauty spa.
Small tray for you to place your belongings in the treatment room.
The bed for us to do treatment
A cupboard in the room.
The locker to place our bag. Outside the treatment room.



